Facebook as the intranet

When I first heard about the company using Facebook as their intranet, I wasn’t sure what to think. Serena Software is really replacing its existing intranet with Facebook as a front end linked to a low-cost content management system behind the firewall. The firm is just over 800 employees but is still globally based (operations […]

Corporate intranets and their effects on productivity

A post by Jeffrey Veen talks about the typical corporate IT department and how it influences (negatively) external and internet web projects. The thrust of the post is that a centralized corporate IT department consists primarily of “technologists [more] accustomed to controlling resources and managing services” than user-centered design and the user experience. I can […]