A recent article on WebCPA confused and inspired me: Accounting firms need to become more intel­ligent businesses by better lever­aging the time and knowledge of their profes­sional staff, according to a survey… […] Firms with a formal knowledge management program benefited from its imple­men­tation. Hmm… Intel­li­gence, good. Lever­aging knowledge, check. Formal knowledge management program, bingo! […]

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