Last night, protests that have been taking place in Toronto for the past few weeks at Queen’s Park and the US Consulate spilled onto the Gardiner Expressway, the elevated freeway that runs through downtown. It was this event that brought home to me on a personal level the way the world is changing when it […]

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Dennis wrote a post a few days ago about Twitter within “a business context” entitled “The pain of disruption”: I want to DO something with Twitter. The more I think about what Twitter might deliver, the more scary it becomes. Twitter challenges my ingrained notions of how services and value are delivered. In case you […]

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