Tag: service ↓

Study shows how hard it is to cancel accounts

January 7th, 2007 · 2 Comments

Tom Spring of PC World conducted an unsci­en­tific study into how difficult it is to cancel subscription services purchased over the internet, and the results are in. It’s not easily done. To evaluate how difficult canceling an online service can be, I signed up for and then canceled 32 accounts, each at a different site. […]

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Category: Web
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