Inc. published a short article on “working the phone” yesterday that touched on a number of things that anyone should take to heart if their job involves talking to people on the phone, which is to say, pretty much all office workers that do work. This is one of the bigger differences between my previous gig […]
Tag: relationship ↓
Working the phones for audit purposes
March 29th, 2012 · 2 Comments
Category: Auditing
Tags: clients, communication, phone, relationship
Traditional partnership model being tossed aside
November 7th, 2007 · 5 Comments
The way most professional services firms are organized is the partnership, which more often than not is based on the premise that the people who bring in the most business earn the biggest cut of the take. Some firms have begun to question the wisdom of this model, and are moving to an organization that […]
Category: Profession
Tags: accounting firm, business model, client service, partnership, relationship
Mind maps made productive for public accountants
March 20th, 2007 · 2 Comments
I’m a huge fan of visualizing things. Things like data. Data is fun, sure, but not as fun as a data visualization. Pictures are worth a thousand words, and pretty pictures have gotta be worth at least 1,001. What’s helping me visualize data these days? Mind maps. That’s because there are two really cool web apps that […]
Category: Web
Tags: audit, engagement, relationship, risk, visualization
