Before accoun­tants can get down to the business of providing service to clients, we have to issue what’s known in the biz as an “engagement letter.” Contrary to what I’d initially thought, this doesn’t tie me down to any one person for the rest of my life, for better or worse, in good times and bad. […]

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I spent the better part of today and yesterday auditing a client’s payroll system. They have recently switched to a new system and the difference between old and new is dramatic. The reports are easier to read and under­stand, the font is easier on the eyes and brain, and the electronic interface is prettier too. […]

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