Inc. published a short article on “working the phone” yesterday that touched on a number of things that anyone should take to heart if their job involves talking to people on the phone, which is to say, pretty much all office workers that do work. This is one of the bigger differ­ences between my previous gig […]

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The President of the IIA shares what he sees as the top seven attributes of an effective internal auditor, and in general I agree, with a few distinc­tions. The most important attribute is referred to as business acumen, but the description that accom­panies it has more to do with having an in-depth knowledge of the […]

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Work-life balance is a topic that comes up frequently in the accounting profession. Robert Half, a recruiting company, surveys accoun­tants occasionally. 38% of accoun­tants take the office with them on holiday in the form of either a laptop or handheld computer. The research also found that 34% of accoun­tants globally admit to working in the […]

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Dennis wrote a post a few days ago about Twitter within “a business context” entitled “The pain of disruption”: I want to DO something with Twitter. The more I think about what Twitter might deliver, the more scary it becomes. Twitter challenges my ingrained notions of how services and value are delivered. In case you […]

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Origi­nally published in The Bottom Line February 2007 print edition only. Blogs are all about having more personal and meaningful conver­sa­tions with an audience about a topic. When you’re an accountant or accounting firm, blogs are a way to reach people inter­ested in your expertise, whether they’re fellow accoun­tants inter­ested in discussing the profession or […]

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